GUIDES

EMAIL SETTINGS

How to access your mail via browser e.g Google Chrome, Internet Explore or Mozilla Firefox

Webmail Access: Open your internet browser

Webmail:In the url bar at the top type in the following: https://web.kingsley.co.za:2096

Once you’ve accessed the webpage type in your email address and password you were provided via SMS

Cpanel Access: Open your internet browser

Cpanel:In the URL bar at the top type in the following: https://web.kingsley.co.za:2083

Once you’ve accessed the webpage type in your email address and password you were provided via SMS

HOW TO CHANGE YOUR EMAIL PROGRAM SETTINGS

MAIL SETTINGS

Secure SSL/TLS Settings (Recommended)

Username:

[your name]@domsattorneys.co.za

Password:

Use the email account’s password.

Incoming Server:

web.kingsley.co.za

·         IMAP Port: 993

·         POP3 Port: 995

Outgoing Server:

web.kingsley.co.za

·         SMTP Port: 465

·         SMTP Port: 587 Non SSL Settings

IMAP, POP3, and SMTP require authentication.

Kingsley Email Settings

How to configure Incoming / Outgoing mail Settings for @kingsley.co.za and @kingsleymail.co.za

In Outlook 2003 

  1.       Open your email program
  2.       In your Inbox
  3.       Click on Menu – Tools – Email Accounts
  4.       Select View or Change existing email accounts
  5.       Click on Next
  6.       Select POP or IMAP account
  7.       Click Change
  8.       Click on “More Settings”
  9.       In Internet Email Settings, select the Advanced tab
  10.   Tick the box for “This server requires an encrypted connection (SSL)”.
  11.   Make sure that for Incoming server the port number for:

 POP is 995 (SSL)

IMAP is 993 (SSL)

Click on OK

In Outlook 2007

  1.       Open your Email Program
  2.       In your Inbox
  3.       Click on Tools – Account Settings
  4.       Double click on the email account
  5.       Click on the tab called More Settings
  6.       Click on the Advanced Tab
  7.       Make sure that the Incoming server for:

POP is 995 (SSL)

IMAP is 993 (SSL)

  1.       Tick the box next to “Use the following type of encrypted connection list, choose TLS
  2.       Click OK to close the Settings window

In Outlook Express

  1.       Open your Email Program
  2.       In your Inbox
  3.       Click on Tools – Accounts
  4.       Click on the Mail Tab – highlight your email account
  5.       Click on Properties
  6.       Change Server Port number for Incoming to:

POP3 = 995 (SSL)

IMAP = 993 (SSL)

  1.       Tick both the boxes next to “This server require a secure connection (SSL)
  2.       Click OK and Close the Account Window

In Windows Mail

  1.       Open your Email Program
  2.       In your Inbox
  3.       Click on Tools – Accounts
  4.       Highlight the email account you wish to change and click on Properties
  5.       Click on the Advanced tab
  6.       Tick both the boxes next to “This server requires a secure connection (SSL)
  7.       Make sure that Incoming mail is for:

POP3 = 995

IMAP = 993

  1.       Close the setup window
  2.       Click on OK to close the Properties window
  3.   Close the Internet Accounts Window

In Mozilla Thunderbird

  1.       Open your Email Program
  2.       In your Inbox
  3.       Click on Tools – Account Settings and select your email account
  4.       Select Server Settings from the folder list below your email account and verify the Server Ports for:

IMAP is 993 (SSL)

POP is 995 (SSL)

  1.       Under Security Settings select SSL / TLS for the connection security
  2.       Click OK

 In Apple Mail

  1.       Open your Email program
  2.       In your Inbox
  3.       Click on Mail – Preferences
  4.       Click on Accounts
  5.       Select POP / IMAP
  6.       Click on the Advanced tab
  7.       Check the box next to “Use SSL”
  8.       Make sure the Port number is:

POP = 995 (SSL)

IMAP = 993 (SSL)

  1.       Click OK and exit

KINGSLEY EMAIL SETTINGS

MTN FIXED LTE ROUTER SET UP

MTN Fixed LTE Router Setup

WARNING:

This SIM will lock to the closest network tower.
Only insert the SIM where you intend to use the device.

ZTE MF286C

To get connected you will need to:

  1. Insert MTN Fixed LTE SIM card into the router. Ensure the SIM card is the correct size and facing the correct direction before powering on.
  2. Once the router is powered on, wait approximately 10 minutes to begin SIM provisioning process.
  3. Ensure that the router remains powered on for the SIM to become active.
  4. It can take anything between 15 minutes and 48 hours for the SIM to connect.
  5. If still not connected after 48 hours, please check our website for related network status updates.

Huawei B525 / Huawei B618 / Huawei B612

To get connected you will need to:

  1. Insert MTN LTE SIM card into the router. Ensure the SIM card is the correct size and facing the correct direction.
  2. Switch on the router, waiting 10 minutes before restarting it to begin the provisioning process.
  3. After restarting, connect the laptop/PC via the LAN connection or via WiFi. The WiFi name and password should be on a sticker on the underside of the router.
  4. Once the Laptop or PC is connected open a web browser (Chrome, Firefox, Edge, etc.) Type in 192.168.8.1 in the address bar. The router will normally have a landing page address on the sticker underneath the router.
  5. Select the settings tab on the top menu. It will prompt for the username and password which should both by default be –
    • Username: admin
    • Password: admin
  6. Once into the settings page on the left-hand menu, select “dial up” and under the drop down select “profile management.”
  7. Select new profile and under name, type in: MTN and under APN: ws.yourfixedlte.fwa
  8. Select save
  9. Make sure the profile is selected from the drop-down menu and click apply.
  10. Please restart the device again.
  11. Connect to the internet.
  12. If connection fails, attempt steps 10 & 11 periodically over the next 24 hours.
  13. If still not connected after 24 hours, please check our website for related network status updates.

Fibre Router Setup

Router Setup Guide for Openserve

Connecting your router

  1. Please make sure you have 2 LAN cables and a computer or laptop to connect the router.
  2. From the router, connect a LAN cable to the WAN slot of the router into the first open LAN port of the ONT (fibre box).
  3. Connect the other LAN cable from your computer to any LAN port on your router.
  4. Switch the router on. The router can take 30 seconds to 1 minute to power up.
  5. The internet light should turn green if the Router has already been pre-configured.

If you need to configure your router

  1. You will need to login to the router. Under the router there should be a sticker displaying an IP address or login page address. You will need to type this into the browser(Chrome, Firefox, Edge, etc.) to reach the setup page of the router.
  2. Find the Internet/Broadband setup, select the PPPOE option and fill in the username and password provided by Kingsley, save these settings and reboot.
  3. Once the router has restarted, the internet light should turn green.

Router Setup Guide for the following providers

TTCONNECT

NETSTREAM

EVOTEL

RISE TELECOMS

SADV

CLEARACCESS

TERALINK NETWORKS

CONNECTIVITY SERVICES

CENTURY CITY CONNECT

METROFIBRE NETWORX

MITSOL

LIGHTSTRUCK

Connecting your router

  1. Please make sure you have 2 LAN cables and a computer or laptop to connect the router.
  2. From the router, connect a LAN cable to the WAN slot of the router into the first open LAN port of the ONT (fibre box).
  3. Connect the other LAN cable from your computer to any LAN port on your router.
  4. Switch the router on. The router can take 30 seconds to 1 minute to power up.
  5. The internet light should turn green if the router has already been pre-configured and should automatically redirect to the fibre.internet.co.za page, once the browser (Chrome, Firefox, Edge, etc.) is opened to type in your username provided by Kingsley. You can also type fibre.internet.co.za into your browser if no redirect occurs.

If you need to configure your router

  1. You will need to login to the router. Under the router there should be a sticker displaying an IP address or login page address. You will need to type this into the browser (Chrome, Firefox, Edge, etc.) to reach the setup page of the router.
  2. Find the Internet/Broadband setup. Normally the router will default to PPPOE, you just need to change this to DHCP/Dynamic. Save these settings and reboot.
  3. Once the router has restarted, the internet light should turn green. Open a browser and it should automatically redirect to the fibre.internet.co.za page to type in your username provided by Kingsley.

FIBRE ROUTER SET UP

DSL ROUTER SET UP

DSL Router Setup

This is a simple step by step guide and is intended to give you basic information on how to set up your DSL connection, in some cases you might find that your setup differs slightly to the one in the guide, but the basic principles apply to most Operating systems and Routers.

Connecting It All Up

  • Connecting the Telephone Cable to router: Connect one end of the telephone cable to the DSL port on the router and the other end of the cable into the wall socket.
  • Connecting the Power Adapter: Complete the process by connecting the power adapter to the Power input on the back of the router and then plug the other end of power adapter into a wall outlet or power strip. Then turn on the router, boot up your PC and any LAN devices, such as hubs or switches, and any computers connected to them.
  • Connecting the Ethernet Cable: Connect one end of the Ethernet cable to one of the 4 LAN ports on the back of the router and attach the other end to an Ethernet Adapter or available Ethernet port on your computer. Alternatively, you can attach it to a switch / hub first and connect your computer to the switch / hub.

Setting Up the LAN (Local Area Network)
To use your web browser to access the web pages used to set up the router, your Computer must be configured to “Obtain an IP address automatically”, that is, you must change the IP network settings of your computer so that it is a DHCP client. If you are using Windows 2000, XP:

  • From the Start menu on your desktop, go to control panel.
  • In the Control Panel window click Network And Internet Connections.
  • In the Network and Internet Connections, Click Network Connections.
  • In the Network Connections windows, right-click on Local Area Connection, then click Properties.
  • In the General tab of the Local Area Connection Properties window, highlight Internet Protocol (TCP/IP) by clicking it once, click on the properties.
  • Select “obtain an IP address automatically” by clicking once in the circle.
  • Select “Obtain DNS server automatically” by clicking once in the circle.
  • Click Okay.
  • Click Okay Again.
  • Then Click Close.

Your Computer is now ready to use the Router via DHCP server.

Accessing the router
Open your web browser and enter the routers default IP (this you can find in the setup guide of the router) URL http://xxx.xxx.xxx.xxx in the address bar and press Enter.

You will then be prompted for a User Name and Password, by default on most of the routers you can use “admin” in the User Name field and “admin” or “administrator” in the Password field (this can also be found in the setup Guide of the router)

Router Setup

The setup procedure of routers may vary, but the basic input options should not differ, while doing the setup you might be asked to input certain values, below is a list of basic options used in South Africa.

PPP Username and Password
PPP username and password is the username that you chose during setting up your account online or on the application form.

Device Setup
You can configure the DSL Router IP address and Subnet Mask for the LAN interface to correspond to your LAN’s IP Subnet. If you want the DHCP server to automatically assign IP addresses, then enable the DHCP server and enter the range of IP addresses that the DHCP server can assign to your computers. Disable the DHCP server if you would like to manually assign IP addresses, in most cases it is better to leave DHCP enabled, this makes adding future computers to the network a breeze.

  • VPI: Virtual Path Identifier. Should be set to 8.
  • VCI: Virtual Channel Identifier. Should be set to 35.
  • Service Category: Should be set to UBR.
  • Quality of Service: Enabled.
  • Service Type: PPP over Ethernet (PPPoE).
  • Bridging: This will be set to enable if you are creating Broadband Connections from within Windows.
  • Dial on demand: Allows you to manually connect to the Internet so you are not permanently connected. Idle timeout timer is included.
  • Keep alive: Keeps you connected to your ISP even when no activity is present for a certain period of time.
  • NAT: Select enable if you wish to share one WAN IP address for multiple computers on your LAN.
  • Enable Firewall: Select if you wish to enable the router’s firewall for security.
  • Enable IGMP Multicast: Select enable if you wish to be able to provide multicasts, mostly used in video streaming.
  • DNS Server Configuration: By Default set your router to obtain the DNS server automatically, The Telkom SAIX network will issue you a DNS server address once your router authenticates with us.
  • Network Address Translation Settings: This is set to on by default in most routers, if not, set it to Enabled or on.

Wireless

NB: If you are not using a wireless device please make sure to turn the wireless function off in the router. This is for security as it stops wireless users possibly attacking your router, stealing your bandwidth and personal information.

Below are a few basic steps of how to set up the wireless connection on your computer to connect to your router.

A wireless router
The router converts the signals coming across your Internet connection into a wireless broadcast, sort of like a cordless phone base station. Be sure to get a wireless router, and not a wireless access point. Wireless access point’s are used to connect several wireless computers or devices together WITHOUT an internet connection, were as a wireless router can do the same but also connect you to the internet through the same unit.

A wireless network adapter
Network adapters wirelessly connect your computer to your wireless router. If you have a newer computer you may already have wireless capabilities built in. If this is the case, then you will not need a wireless network adapter. If you need to purchase an adapter for a desktop computer, buy a USB wireless network adapter for easy of installation, if you are bit more on the adventurous side you can buy a PCI internal Wireless card and install it (this would require you to open up your PC – it is highly advisable to have a qualified technician do this for you), if you have a laptop, buy a PC card-based network adapter. Make sure that you have one adapter for every computer on your network.

Note: To make setup easy, choose a network adapter made by the same vendor that made your wireless router there are many different standards when it comes to wireless, for instance, if your wireless router only supports 802.11g and your computers wireless card only supports 802.11b even though they are both wireless they will not connect to each other, for example, if you find a good price on a Linksys router, choose a Linksys network adapter to go with it. To make shopping even easier, buy a bundle, such as those available from D-Link, Netgear, Linksys. If you have a desktop computer, make sure that you have an available USB port to plug the wireless network adapter into. If you don’t have any open USB ports, buy a hub to add additional ports.

Connect your wireless router
Connect your wireless router to your modem, in most cases your modem and wireless router are combined into one unit. Later, after you’ve hooked everything up, your computer will wirelessly connect to your router, and the router will send communications through your modem to the Internet.

Configure your wireless router
Using the network cable that came with your wireless router, you should temporarily connect your computer to one of the open network ports on your wireless router (any port that isn’t labelled Internet, WAN, or WLAN). If you need to, turn your computer on. It should automatically connect to your router.

Next, open Internet Explorer and type in the address to configure your router.

You might be prompted for a password. The address and password you use will vary depending on what type of router you have, so refer to the instructions included with your router.

Internet Explorer will show your router’s configuration page. Most of the default settings should be fine, but you should configure three things:

  • Your wireless network name, known as the SSID. This name identifies your network. You should choose something unique that none of your neighbours will be using.
  • Wireless encryption (WEP) or Wi-Fi Protected Access (WPA), which help protect your wireless network. For most routers, you will provide a passphrase that your router uses to generate several keys. Make sure your pass phrase is unique and long (you don’t need to memorize it).
  • Your administrative password, which controls your wireless network. Just like any other password, it should not be a word that you can find in the dictionary, and it should be a combination of letters, numbers, and symbols. Be sure you can remember this password, because you’ll need it if you ever have to change your router’s settings.

The exact steps you follow to configure these settings will vary depending on the type of router you have. After each configuration setting, be sure to click Save Settings, Apply, or OK to save your changes.

Now, you should disconnect the network cable from your computer.

Connect your computers
If your computer does not have wireless network support built in, plug your network adapter into your USB port, and place the antenna on top of your computer (in the case of a desktop computer), or insert the network adapter into an empty PC card slot (in the case of a laptop). Windows XP will automatically detect the new adapter, and may prompt you to insert the CD that came with your adapter. The on-screen instructions will guide you through the configuration process.

Note: The steps below only apply if you’re using Windows XP Service Pack 2. If you’re running Windows XP and you don’t have Service Pack 2 yet, plug your computer into your wireless router and download and install Windows XP Service Pack 2.

Windows XP should show an icon with a notification that says it has found a wireless network.

Follow these steps to connect your computer to your wireless network:

  • Right-click the wireless network icon in the lower-right corner of your screen, and then clicks View Available Wireless Networks. If you run into any problems, consult the documentation that came with your network adapter. Don’t be afraid to call their tech support.
  • The Wireless Network Connection window should appear and you should see your wireless network listed with the network name you chose. If you don’t see your network, click Refresh network list in the upper-left corner. Click your network, and then click Connect in the lower-right corner.
  • Windows XP prompts you to enter a key. Type the encryption key (WAP or WEP) that you setup earlier in both the Network key and Confirm network key boxes, and then click Connect.
  • Windows XP will show its progress as it connects to your network. After you’re connected, you can now close the Wireless Network Connection window. You’re done.

Note: If the Wireless Network Connection window continues to show Acquiring Network Address, you may have mistyped the encryption key, or the DHCP in the router is set to disabled.

After you apply the configurations, it will return to the Setup screen showing the new configurations, if all your settings have been entered in correctly you should be able to surf the net.